Today is nothing new to say that both companies and organizations need the marketing to achieve their goals, such as achieving a certain market share, an "x" growth, a certain return on investment, "x" level of customer satisfaction, among others.
However, it is also true that the implementation of various marketing activities needs an adequate management and coordination of his tools so it is essential that marketers know what the administration marketing and what are its different phases, in order that they are better able to plan, organize, implement and monitor all activities carried out. Defining
Marketing Management :
- Laura Fischer and Jorge Espejo , authors of "Marketing" define marketing management as "the process of planning, organizing, directing and controlling efforts to achieve the desired trade with markets that have as their objectives by the organization" [1].
- Philip Kotler in his book "Marketing Management" uses the definition of the American Marketing Association (1985), which reads: "The (administration) marketing is the process of planning and executing the design, location price, promotion and distribution of ideas, goods and services result in exchanges that satisfy individual and organizational objectives " [2]. Complementing this definition, Kotler says " a marketing management has the function to influence on the level, timing and composition of demand, so that will help the organization achieve its objectives " [2].
In summary the marketing management can be defined as "the process of planning, organizing, directing, implementing and monitoring marketing activities whose purpose is to lead to exchanges that meet existing needs or wants in the target market and contribute to achieving the objectives of the company or organization ".
Phases of Marketing Management :
The marketing management -to be a process, has a set of successive phases, which, see below:
- Planning: In this first phase, it determines what will be done in the future, when it going to do, how it will implement, where it will do, who will take out and how much it will cost. On a more practical , this is the stage that develops a marketing plan .
- Organization: In this second phase, describes the programs of action to achieve the objectives identified in the marketing plan, coordinating the people and the appropriate means. According Laura Fischer and Jorge Espejo in this phase are delineated responsibilities and authority assigned to people who will implement the marketing plan. Therefore, at this stage (as determined by both authors) is that the various tasks necessary to define, differentiate and seeking to the right people for each of them [1].
- Address: In this third phase, as determined by Laura Fischer and Jorge Espejo , managers (to implement the marketing plan) is involved in coordinating the activities to achieve goals, make decisions and solve problems through phases of planning, execution and control of their work [1].
- Execution: In this fourth phase of marketing management , is being or is implementing all planned. Is the time to implement the Marketing Plan, therefore, is the phase in which planning, organization and leadership are subjected to the acid test market.
- Control: In this fifth phase, seeks to establish the current position with regard to the fate that has been determined in the planning phase. According Laura Fischer and Jorge Espejo , in this phase are set operating rules, actual results are evaluated against established standards and reduce the differences between desired and actual performance [1].
Bibliography:
[1]: From the book: Marketing, Third Edition , Laura Fischer and Jorge Espejo, Mc Graw Hill, pp. 34 to 57.
[2]: From the book: Marketing Management, Eighth Edition, Philip Kotler, Prentice Hall, pp. 13 and 14.
[3]: From the website: MarketingPower.com, Definition of Terms section of Marketing, URL: http://www.marketingpower.com/mg-dictionary.php?